Integrations Overview
Integrations extend the BreakGround platform by connecting it to external services. Configure all integrations from Settings > AI Configuration in the dashboard.
BYOK AI (Bring Your Own Key)
BreakGround supports AI-powered features such as automatic flow suggestions, audience recommendations, and knowledge-base queries. To enable these features, provide your own API key from a supported provider.
Supported providers:
| Provider | Configuration Field | Used For |
|---|---|---|
| OpenAI | OPENAI_API_KEY | Flow suggestions, audience suggestions, AI queries |
| Google Gemini | GEMINI_API_KEY | Same capabilities as OpenAI |
| Anthropic Claude | CLAUDE_API_KEY | Same capabilities as OpenAI |
To configure:
- Navigate to Settings > AI Configuration in the dashboard.
- Select your preferred provider.
- Enter your API key and save.
- AI features become available immediately across the platform.
Your API key is stored encrypted and is only used for requests initiated from your company.
Webhooks
Receive real-time HTTP POST notifications whenever key events occur in your BreakGround company. Configure endpoints from Settings > Integrations > Webhooks and verify payloads with HMAC-SHA256 signatures.
See the Webhooks guide for the full event list, payload format, signature verification, and retry behavior.
REST API
The BreakGround REST API is itself an integration point. Use it to programmatically manage flows, audiences, analytics, and content from your own backend systems. See the Authentication guide to get started.
Future Integrations
The following integrations are on the roadmap:
- Slack -- post notifications to channels when flows are published or completion thresholds are reached.
- Segment -- forward BreakGround events to your Segment pipeline for unified analytics.
- Jira -- create tickets automatically from content health issues.
How Integrations Extend the Platform
Integrations follow a consistent pattern: the platform emits events or accepts external input through well-defined interfaces. This keeps the core system decoupled while allowing you to connect BreakGround to your existing toolchain without custom middleware.