Tooltip Targeting
Tooltip targeting controls which users see a tooltip and on which pages it appears.
Audience Targeting
Assign an audience segment to restrict the tooltip to specific user groups. You can target by:
- User attributes -- Role, department, plan type, signup date, or custom properties passed via the SDK.
- Behavioral criteria -- Pages visited, flows completed, or actions performed.
- Predefined segments -- Reusable audience definitions from the Audiences section.
If no audience is assigned, the tooltip is shown to all users.
Page Matching via Trigger
Use the URL Match trigger (configured under the Trigger tab) to control which pages a tooltip appears on:
| Match Type | Behavior |
|---|---|
| Contains | The tooltip appears on any page whose URL contains the specified string. |
| Exact | The tooltip appears only on pages with an exact URL match. |
| Starts with | The tooltip appears on pages whose URL starts with the specified prefix. |
| Regex | The tooltip appears on pages whose URL matches a regular expression pattern. |
Element Visibility
Tooltips only render when their target element is present in the DOM. If the target element is removed or hidden (e.g., behind a collapsed section), the tooltip hides automatically and reappears when the element becomes visible again.