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Survey Questions

Each survey consists of one or more questions. BreakGround provides a range of question types so you can capture the right kind of feedback for each use case.

Question Types

TypeDescription
TextFree-form text input. Use for open-ended qualitative feedback.
Multiple ChoiceCheckboxes allowing the user to select one or more options from a list.
Single ChoiceRadio buttons restricting the user to exactly one selection.
RatingStar or numeric rating scale. Use for satisfaction or effort scores.
NPSThe standard Net Promoter Score 0–10 scale. See NPS Surveys for details.
ScaleA numeric range (configurable min/max). Use for scoring or intensity measures.
BooleanA simple Yes / No question with customizable button labels.
DropdownA dropdown menu for selecting one option from a longer list without taking up screen space.

Configuring Questions

Each question supports the following settings:

  • Question text -- The prompt shown to the user. Required for all question types.
  • Required -- Mark a question as required to prevent users from skipping it.
  • Options list -- For Multiple Choice, Single Choice, and Dropdown types, define the list of selectable options. A minimum of two options is required. Options can be reordered.
  • Scale range -- For Scale type, set the minimum and maximum values.
  • Boolean labels -- For Boolean type, customize the text for the true and false buttons.

Reordering Questions

Questions can be reordered using the up/down arrows on each question card. The order in the builder matches the order shown to users.